Certificate In Dental Office Reception (In-Class)

This course introduces students to the fundamentals of correct keyboarding technique, whether they had previous keyboarding experience or not. They will learn through directed drills and timed drills, which help them refine their keyboarding techniques, to improve speed and accuracy. Upon completion, students will be able to type at a speed of 45 words per minute with five or fewer errors. Students will also develop both their proofreading and word processing techniques on the Windows Operating System.

Students will study formal and informal business communication formats including letters, memos and business presentations. They will learn to apply these formats, choosing methods and appropriate technologies to communicate effectively with different audiences for a variety of purposes.

This course introduces common dental terminology, covering a broad spectrum of topics from dental anatomy and oral structures to terminology applicable to general dentistry and dental specialties.

This course is designed to provide students with an understanding of the administrative duties and professional responsibilities of a dental receptionist. Emphasis is placed on the development of the student’s ability to exercise initiative and judgment and to make decisions within the scope of his/her authority while ensuring the safety and well-being of patients. Communication, organization and human relations skills are emphasized on an ongoing basis throughout this subject.

This course is designed to introduce the student to automated dental billing software and procedures, including insurance documentation, treatment planning and estimates, patient financial plans, appointment control, recall systems, patient charts, medical and dental history, fee guides, codes, and fees.

Are you a domestic student?

You must prove the following:

• You have successfully completed a B.C. Secondary School diploma or the equivalent of one
• You are at least 19 years old before the first day of your program

Are you a domestic student?

You must show your language proficiency in ONE of the following ways:

• You achieved a C+ (67%) or higher in BC English Studies 12, English First Peoples 12 or Literary Studies 12 or an equivalent course in Canada
• You have completed two or more years in a row of full-time post-secondary education in English in one of the approved countries listed below OR you have completed three or more years in a row of full-time secondary school education in English in one of the approved countries listed below
• You achieved a minimum score on one of the approved tests listed below

Approved Countries

American Samoa, Anguilla, Antigua and Barbuda, Australia, Bahamas, Barbados, Belize, Bermuda, Botswana, British Virgin Islands, Cayman Islands, Dominica, Falkland Islands, Fiji, Gambia, Ghana, Gibraltar, Grenada, Guam, Guyana, Ireland, Jamaica, Kenya, Lesotho, Liberia, Malta, Mauritius, Montserrat, New Zealand, Nigeria, Seychelles, Sierre Leone, Singapore, South Africa, St Helena, St. Kitts and Nevis, St. Lucia, St. Vincent & The Grenadines, Tanzania, Trinidad & Tobago, Turks and Caicos Islands, Uganda, United Kingdom, United States of America, US Virgin Islands, Zambia, Zimbabwe

Approved English Language Proficiency Tests and Scores

• Cambridge English Advanced (CAE): minimum score of 58 or C
• The Canadian Academic English Language Assessment (CAEL): minimum score of 55
• Canadian English Language Proficiency Index Program (CELPIP): General 6
• Duolingo: minimum score of 110 (temporary due to COVID)
• International English Language Testing (IELTS): academic level with a minimum overall score of 6.0
• Test of English as a Foreign Language (TOEFL) internet-based test: academic level with a minimum score of 79-80 and a minimum of 19-20 on each band
• Test of English as a Foreign Language (TOEFL) paper-based test: minimum score of 550 and a minimum of 23 each for reading, writing, and listening

Are you an international student?

You must prove the following:

• You have successfully completed a B.C. Secondary School diploma or the equivalent of one
• You are at least 19 years old before the first day of your program

Are you an international student?

You must show your language proficiency in ONE of the following ways:

• You achieved a C+ (67%) or higher in BC English Studies 12, English First Peoples 12 or Literary Studies 12 or an equivalent course in Canada
• You have completed two or more years in a row of full-time post-secondary education in English in one of the approved countries listed below OR you have completed three or more years in a row of full-time secondary school education in English in one of the approved countries listed below
• You achieved a minimum score on one of the approved tests listed below

Approved Countries

American Samoa, Anguilla, Antigua and Barbuda, Australia, Bahamas, Barbados, Belize, Bermuda, Botswana, British Virgin Islands, Cayman Islands, Dominica, Falkland Islands, Fiji, Gambia, Ghana, Gibraltar, Grenada, Guam, Guyana, Ireland, Jamaica, Kenya, Lesotho, Liberia, Malta, Mauritius, Montserrat, New Zealand, Nigeria, Seychelles, Sierre Leone, Singapore, South Africa, St Helena, St. Kitts and Nevis, St. Lucia, St. Vincent & The Grenadines, Tanzania, Trinidad & Tobago, Turks and Caicos Islands, Uganda, United Kingdom, United States of America, US Virgin Islands, Zambia, Zimbabwe

Approved English Language Proficiency Tests and Scores

• Cambridge English Advanced (CAE): minimum score of 58 or C
• The Canadian Academic English Language Assessment (CAEL): minimum score of 55
• Canadian English Language Proficiency Index Program (CELPIP): General 6
• Duolingo: minimum score of 110 (temporary due to COVID)
• International English Language Testing (IELTS): academic level with a minimum overall score of 6.0
• Test of English as a Foreign Language (TOEFL) internet-based test: academic level with a minimum score of 79-80 and a minimum of 19-20 on each band
• Test of English as a Foreign Language (TOEFL) paper-based test: minimum score of 550 and a minimum of 23 each for reading, writing, and listening

Do you identify as a mature student?

To qualify, you must meet the following requirements:

• You are at least 19 years of age
• You have not completed a B.C. Secondary School diploma or the equivalent of one

Application Requirements

Mature Students must submit ALL of the following:

• At least one letter of reference from a person who is not related to you
• A statement of intent clearly outlining your career goals and your reasons for believing you will succeed in the program
• A personal profile of 250 words or less

Additional Requirements

You must meet all of the program-specific and non-academic requirements where listed. In some cases, you may need to complete a placement exam to determine academic readiness.