Community Support Worker Diploma

  • Formats:


  • Duration:

    910 hours

  • Application Fee:

    $200 (Domestic)
    $300 (International)

  • Tuition Fee:

    $6,730 (Domestic)
    $8,412 (International)

Start Date


Full Time: February 18, 2020 – December 30, 2020


Program Overview

The Community Support Worker Diploma program focuses on the skills necessary to assist clients with their physical, vocational, recreational, social, emotional and daily skill development.

Community Support Worker students will learn how to support clients in achieving the highest degree of independence and quality of life possible.

Apart from learning about behaviour management and counselling, you will also receive training in crisis intervention, learning and support strategies, creating community inclusivity, health and wellness, communication skills and more. As a community support worker, you will help support individuals with developmental disabilities, social and personal problems, and ensure their overall well-being.

Community Support Workers are the main points of contact for many individuals with disabilities. Their understanding of specific disabilities, awareness of their own perceptions of disabilities, and competence in providing the necessary support and care to individuals with specific disabilities is crucial for effective community contribution.

The Community Support Worker Diploma helps students obtain the knowledge, skills and practical experiences necessary to start a career as a Community Support Worker. Throughout the program, students will:

  • Gain meaningful knowledge about how to support someone with a specific disability.
  • Acquire an in-depth understanding of specific disabilities, such as intellectual disabilities, autism, psychiatric, behavioural, hearing and vision impairments and major physical disabilities.
  • Conduct comprehensive research into specific disabilities and learn strategies for carrying out further research, including online research.
  • Analyze cases related to disabilities using collaborative and cooperative problem-solving strategies.
  • Recognize the importance of the individuality of a person with one or more disabilities and develop an appreciation for the complex relationship between the disabilities and the individual.
  • Gain an awareness of how our own perceptions affect our understanding of disabilities.

Career Opportunities

Graduates of Community Support Worker program will be able to obtain positions within the following fields:

  • Child and youth programs.
  • Public schools.
  • Rehabilitation/detoxification centres.
  • Integrated child care.
  • Respite care.
  • After-school leisure and life skills programs.
  • Supported work and employment programs.
  • Residential group homes.
  • Community living agencies.
  • Outreach programs.
  • Women’s shelters.

Course Descriptions

CSW 100: Foundations of Technology (20 hours)

This course will introduce the student to Microsoft Office applications that are most commonly used in document preparation and report writing.

CSW 101: Professional Communications (40 hours)

This course will provide an overview of the fundamental elements of interpersonal communication, verbal and non-verbal behaviour, resolving interpersonal conflicts and report writing.

CSW 102: The Roles and Responsibilities of the Community Support Worker (40 hours)

Students will gain an understanding of, and exposure to, a variety of potential environments throughout this course. Students will also learn more about their role, potential job descriptions, professional code of conduct and ethics.

CSW 103: Life Span Stages and Development (80 hours)

This course will focus on human development from infancy to adulthood. The emphasis will be on the strategies to support clients during their development.

CSW 104: Introduction to Psychology (80 hours)

Students will be introduced to the fundamentals of psychology and human behaviour.

CSW 105: Introduction to Mental Health (120 hours)

Students will be introduced to the principles and philosophies of psychosocial rehabilitation, education and planning, and service delivery. A comprehensive understanding will be given on common psychiatric disorders, including schizophrenia and affective disorders.

CSW 106: Principles of Behaviour Management (120 hours)

This course will introduce the theory underlying behaviour techniques that comprise behaviour modification. Discussions on the day-to-day living with disabled persons, as well as its moral, ethical and legal aspects will be considered.

CSW 107: Alternative and Augmentative Communication (40 hours)

This course will cover the receptive and expressive communication differences. Students will also learn to use other communication options to augment or replace speech.

CSW 108: Developmental Disabilities and Dual Diagnosis (80 hours)

This course will provide students with a fundamental understanding of complex challenges that people with specialized needs face. Students will learn to apply evidence-based informed research to develop support strategies for individuals with disabilities, ensuring that they feel supported in the community. Coverage will be given to FASD and ASD.

CSW 109: Fundamentals of Pharmacology and Medication Support (40 hours)

This course will present students with basic drug information, including pharmacological concepts. They will also learn their professional boundaries and legal obligations related to supporting and teaching clients to be independent with their medications.

CSW 110: Supporting Independence of ADL’s (40 hours)

Students will learn to motivate, teach and support the independence of persons with mental illness and/or developmental disabilities with a variety of daily activities, including grooming, mobility, feeding, toileting and bathing. Things like infection control, body mechanics and standard precautions will be covered to protect students and the people they will be supporting.

CSW 111: Person-Centred Planning (40 hours)

This course will assist students in learning to recognize and appreciate the importance of each client’s personal choice and their unique individual support needs without compromising health and safety. The course concludes by illustrating various methods for teaching self-help, as well as domestic, community, vocational and leisure skills, utilizing functional curriculum and task analysis.

CSW 112: Career Planning and Preparation (20 hours)

This course will provide students with the skills necessary to prepare for, seek and secure employment in their field of study. Topics will include resumes and cover letters, interview skills, dress code, and professionalism.

CSW 113: Field Practicum (150 hours)

Over six weeks, students will gain the practical experience necessary to work effectively in the community. Students will have an opportunity to work at a level comparable to that of employable community support workers. Evaluation assignments must be completed.

Admission Requirements

Applicants must meet the following criteria:

  1. BC Secondary School graduate (Grade 12) or equivalent, or mature student status; and
  2. English Language Proficiency Requirements.

Applicants should also provide the following additional documents:

  1. Clear criminal records search for the vulnerable sector;
  2. TB test and/or X-ray and Certificate of Health;
  3. Clean Driver’s Abstract; and
  4. Unrestricted Class 4 licence.

For more details, please see our Admissions Policy.

Upcoming Dates


Full Time:

  • February 18, 2020 – December 30, 2020
    • Classes will be held Monday to Friday from 1:00 pm to 5:00 pm PST




Tuition fees for this program are due and payable at least 30 days prior to the cohort start date. Students with guaranteed funding arrangements will be exempt from this requirement provided that they produce documentary proof at least 30 days prior to the cohort start date.

All formats of the program are eligible for Canada Student Loans, other forms of government funding, and bank financing. However, students are responsible for making their own funding arrangements and are advised to contact the relevant funder well in advance of the start date to make an application.

Application and tuition fees for this program are as follows:

  • Application fee: $200 (Domestic Students) or $300 (International Students)
  • Tuition fee (Domestic): $6,730
  • Tuition fee (International): $8,412

Note: Tuition fees do not include the cost of the required textbooks. The approximate textbook fee is $1,135.

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