Human Services

Arshak, Madelaine

Madelaine is a passionate and hard-working Teacher, Counsellor, and Community Support Worker. A key component of her work history has been assisting clients in their social, emotional and daily life skills development. She has always worked very hard to to create a fun and enjoyable atmosphere in order to encourage her clients to participate in their communities. Madelaine has extensive experience in crisis intervention and behavior management. She holds a diploma in Professional Counselling Psychology as well as a diploma in Early Childhood Care and Education. Her combined background in both teaching and counselling makes her a very effective Community Support Worker.

As a teacher, Madelaine has experience working with students all the way from early childhood straight into adulthood. She has worked with ESL students, special-needs students, and students with learning and cognitive disabilities. As a counselor, her professional history includes working with youth, and with clients with complex mental illness and addictions. She also has extensive experience in working with clients facing life transitions, as well as grief and loss.

Rhead, Lynne

Lynne Rhead (BA, Psych.) worked in community support worker roles for over twenty years; later she became an educational assistant and a youth worker in a local school district.  While achieving her Bachelor's Degree in Psychology, Lynne held adult instructor positions in colleges and nonprofits. What Lynne likes the most about being a Community Support Worker instructor is that it provides an opportunity to empower students with a diverse set of skills that can be used in a wide range of social service positions. 

In volunteer and community support worker roles, Lynne has been a leader of a positive change.  She served on a refugee task force to sponsor a refugee family, advocated to reduce poverty for First Nation families and youth aging out of care in a large lower mainland city, advocated for quality of life improvements for incarcerated youth serving in a custody center, and taught life skills to people with disabilities to develop independence.    

Ali, Jane

Jane Ali has a Master's Degree in Educational Leadership and Special Education, with a thesis in Adult Education.

Jane has accumulated over 20 years' experience in the field of special education and community support. She is a certified Special Education Assistant, a Community Support Worker and a cosmetologist.

​Jane brings leadership, trust, engagement, and empowerment to her classroom. She always aims to impact her students, helping them become the best professionals they can be.