Diploma in Human Resources Management

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The Diploma in Human Resources Management (DHRM) program explores how human resources (HR) professionals deal with the management of an organization’s workforce, from the most junior member of staff to the chief executive. The focus is on HR skills that build effective relationships at all levels of the organization. During the program students will explore a number of important topics including: workforce planning, human resources development, compensation and benefits, labour relations and occupational health and safety. This program serves as a solid foundation for managing the HR challenges of today’s demanding work environments.

The program follows the competency framework as laid out by the Canadian Council of Human Resources Associations (CCHRA) featuring both technical and general skills, abilities and knowledge necessary to effectively practice human resources in Canada. These competencies are required to earn the Certified Human Resources Professional (CHRP) designation.

Certified Human Resources Professional (CHRP)

The program content will also prepare students for the National Knowledge Examination (NKE) which assesses HR knowledge and skills. After passing the examination, a student is considered a candidate for CHRP certification. Those considering the CHRP designation must hold a minimum of a bachelor’s degree from an accredited college or university. Full details are available from the relevant provincial HR association.

“Ashton’s DHRM program has given me the basis for every possible aspect and area that I’m working on. The instructor was very approachable, very informative, extremely skilled and knowledgeable about a multitude of facets in HR.”
Leah Klein – DHRM Graduate

Program Structure

Course Descriptions

DHRM 101 – Professional Practice in Human Resources

This course introduces the importance of professional practice in human resources. Human resources’ strategic contribution to an organization’s business plan is emphasized. Topics include the human resources functional knowledge areas, as defined by the Canadian Council of Human Resources Associations (CCHRA)). Students will gain an understanding of the areas of responsibility and general principles of HR management within the Canadian environment and how effective HR management builds professional and supportive relationships while maintaining the well-being of an organization’s culture. Students will examine the impact of corporate and business strategy on human resources management stressing the importance of aligning human resources management policies and practices with organizational strategy. A strategic human resources planning model is introduced and includes the following elements: organizational strategy, HRM strategy, environmental influences on HRM, job analysis, HR management systems, and forecasting supply and demand.

DHRM 102 – Human Resources Analytics, Organizational Effectiveness and Strategy

Organizational effectiveness applies the principles of lean management, change management and strategic human resources to assess the effectiveness of an organization’s processes, and recommend interventions that will build the organization’s capacity to achieve and sustain a desired capability, set of behaviours, or improved processes. Accounting and finance principles are also covered from the perspective of the HR professional as a business partner in the organization. The course will provide the students with an understanding of accounting information for the use of business managers and working knowledge of financial accounting for human resources managers. This course also integrates business and corporate strategy with elements of strategic human resources management. It challenges the role of HR professionals to move beyond HRM foundations to strategic heights. Students will develop strategic analysis of a human resource management issue and learn how to effectively manage human resources in a way that contributes to improved performance, productivity, and morale. This course introduces the student to the theory, concepts, and business application of human resources research, data, metrics, systems, analyses, and reporting.

DHRM 103 – Total Rewards

Desirable behaviours in an organization can be promoted with a strategically designed rewards plan and an organization’s reward system can have a significant impact on the profitability of the organization. This course will help to identify the elements of a systematic framework for designing an optimal reward system. Students will examine the strategic and behavioural framework for compensation, critical elements of rewards strategy, compensation values, performance pay and indirect pay.

DHRM 104 – Employee and Labour Relations

The importance of employee relations and the intricacies of labour relations are significant components of strategic HR. Students will explore the best practices in union and non-union relations, grievance management, and dispute resolution processes including mediation and arbitration. This course will highlight controversies and issues related to the structure and functioning of today’s industrial relations system. The course emphasizes the practical, or process oriented, side of labour relations as it applies in today’s workplace. An overview of laws, regulations and guidelines for the HR professional will be provided, along with case studies and a discussion of current practices. Topics such as occupational health and safety within the Canadian legislative context, Workers’ Compensation and disability management, types of hazards and techniques for controlling them, and hazard control procedures will also be discussed.

DHRM 105 – Organizational Learning, Development and Training

This course draws attention to the importance of organizational learning, development, and training. Organizational development often includes workplace improvements and training. These efforts are based on the ability to develop clear job and organizational expectations, improve job performance and reduce employee anxiety. Development programs and training enhance the employee’s initial skills as they build on the knowledge, skill and ability of the employee. This course provides a complete and comprehensive study of training and development theories, reflecting on the science and practice of the field. The course also explores the changing role of trainers, outsourcing, the aging workforce and e-learning. Students will evaluate the importance of employee engagement as the commitment and energy that employees bring to work and is a key indicator of their involvement and dedication to the organization. Employees who are engaged are more productive, content and more likely to be loyal to an organization.

DHRM 106 – Recruitment, Retention and Selection

In the information age, the success of an organization depends entirely upon the quality of their employees. This course explores the evolving best practices in the fields of recruitment and selection while providing specific examples that modify best practices as a result of different organizational and environmental contexts. To complement staffing and other HR functional dimensions, this course introduces the principles and common practices associated with human resources information systems (HRIS).



To receive credit for each course, the student must achieve a final grade of at least 65 percent.


The entirely online format is based around live learning using synchronous and asynchronous tools. Webinars are scheduled on a weekly basis and will be used as a strategy for interaction between students and instructors. Students can access course information from any internet-enabled mobile device.

Students should be prepared to devote approximately twenty hours per week to their studies, including the time spent on webinars. Each course has six hours of instructional time per week for six weeks (total of 36 hours per course).The total program extends over a nine month period.

Technical Requirements

Students should have a webcam and headset, or a microphone and headphones to participate in webinars. High-speed internet access is also required. To view the full technical requirements for Adobe Connect, please click here.

Students can also access the webinars through your mobile or tablet device by downloading the Adobe Connect mobile app.

Make sure to run a test to ensure your device will run Adobe Connect.

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To be eligible to be admitted to the DHRM program, applicants must possess a high school diploma.


Tuition cost: $3600.00

Career Opportunities

The program is designed to provide current and future HR professionals with the knowledge and skills needed to advance best HR practices within an organization. In addition, HR professionals who qualified and practiced in other countries will benefit greatly from the program as it places great emphasis on Canadian HR practices.

Graduates will have a strong foundation in all areas of human resources management, preparing them for a wide variety of employment opportunities including: human resources administrators, recruitment officers, labour relations officers, training coordinators, health and safety specialists and employee benefits administrators.