The Diploma in Human Resources Management (DHRM) program explores how human resources (HR) professionals deal with the management of an organization’s workforce, from the most junior member of staff to the chief executive.
The focus is on HR skills that build effective relationships at all levels of the organization. During the program students will explore a number of important topics including: workforce planning, human resources development, compensation and benefits, labour relations and occupational health and safety. This program serves as a solid foundation for managing the HR challenges of today’s demanding work environments.
The program follows the competency framework as laid out by the Canadian Council of Human Resources Associations (CCHRA) featuring both technical and general skills, abilities and knowledge necessary to effectively practice human resources in Canada. These competencies are required to earn the Certified Human Resources Professional (CHRP) designation.
Certified Human Resources Professional (CHRP)
The program content will also prepare students for the National Knowledge Examination (NKE) which assesses HR knowledge and skills. After passing the examination, a student is considered a candidate for CHRP certification. Those considering the CHRP designation must hold a minimum of a bachelor’s degree from an accredited college or university. Full details are available from the relevant provincial HR association.
Applicants must be:
- High school graduates or 19 years or older at the start of the
applicant’s program or course; and
- Proficient in English (please see policy 1033).
Program Formats and Duration
This program is offered both in-class and online. The in-class format is delivered from our Abbotsford campus. The online format uses Adobe Connect and Google Apps to deliver interactive learning through live webinar sessions.
The Full-Time in-class and online programs are 12 weeks in duration, and the Part-Time online program is 40 weeks in duration.
Full Time (Abbotsford)
September 26, 2016 – December 20, 2016
Full Time (Online)
August 8, 2016 – November 4, 2016
Part Time (Online)
October 4, 2016 – June 13, 2017
DHRM 01 Professional Practice in Human Resources
This course introduces the importance of professional practice in human resources. Human resources’ strategic contribution to an organization’s business plan is emphasized. Topics include the human resources functional knowledge areas, as defined by the Canadian Council of Human Resources Associations (CCHRA)). Students will gain an understanding of the areas of responsibility and general principles of HR management within the Canadian environment and how effective HR management builds professional and supportive relationships while maintaining the well-being of an organization’s culture.
The students will examine the impact of corporate and business strategy on human resources management stressing the importance of aligning human resources management policies and practices with organizational strategy. A strategic human resources planning model is introduced and includes the following elements: organizational strategy, HRM strategy, environmental influences on HRM, job analysis, HR management systems, forecasting supply and demand.
DHRM 02 Human Resources Analytics, Organizational Effectiveness and Strategy
Organizational effectiveness applies the principles of lean management, change management and strategic human resources to assess the effectiveness of an organization’s processes, and recommend interventions that will build the organization’s capacity to achieve and sustain a desired capability, set of behaviours, or improved processes.
Accounting and finance principles are also covered from the perspective of the HR professional as a business partner in the organization. The course will provide the students with an understanding of accounting information for the use of business managers and working knowledge of financial accounting for human resources managers.
This course also integrates business and corporate strategy with elements of strategic human resources management. It challenges the role of HR professionals to move beyond HRM foundations to strategic heights.
The students will develop strategic analysis of a human resource management issue and learn how to effectively manage human resources in a way that contributes to improved performance, productivity, and morale.
This course introduces the student to the theory, concepts, and business application of human resources research, data, metrics, systems, analyses, and reporting.
DHRM 03 Total Rewards
Desirable behaviours in an organization can be promoted with a strategically designed rewards plan and an organization’s reward system can have a significant impact on the profitability of the organization. This course will help to identify the elements of a systematic framework for designing an optimal reward system. Students will examine the strategic and behavioural framework for compensation, critical elements of rewards strategy, compensation values, performance pay and indirect pay.
DHRM 04 Employee and Labour Relations
The importance of employee relations and the intricacies of labour relations are significant components of strategic HR. Students will explore the best practices in union and non-union relations, grievance management, and dispute resolution processes including mediation and arbitration. This course will highlight controversies and issues related to the structure and functioning of today’s industrial relations system. The course emphasizes the practical, or process oriented, side of labour relations as it applies in today’s workplace.
An overview of laws, regulations and guidelines for the HR professional will be provided, along with case studies and a discussion of current practices. Topics such as occupational health and safety within the Canadian legislative context, Workers’ Compensation and disability management, types of hazards and techniques for controlling them, and hazard control procedures will also be discussed.
DHRM 05 Organizational Learning, Development and Training
This course draws attention to the importance of organizational learning, development, and training. Organizational development often includes workplace improvements and training. These efforts are based on the ability to develop clear job and organizational expectations, improve job performance and reduce employee anxiety. Development programs and training enhance the employee’s initial skills as they build on the knowledge, skill and ability of the employee.
This course provides a complete and comprehensive study of training and development theories, reflecting on the science and practice of the field. The course also explores the changing role of trainers, outsourcing, the aging workforce and e-learning.
The students will evaluate the importance of employee engagement as the commitment and energy that employees bring to work and is a key indicator of their involvement and dedication to the organization. Employees who are engaged are more productive, content and more likely to be loyal to an organization.
DHRM 06 Recruitment, Retention and Selection
In the information age, the success of an organization depends entirely upon the quality of their employees. This course explores the evolving best practices in the fields of recruitment and selection while providing specific examples that modify best practices as a result of different organizational and environmental contexts. To complement staffing and other HR functional dimensions, this course introduces the principles and common practices associated with human resources information systems (HRIS).
Those enrolling in online program formats should note:
Students should have a webcam and headset, or a microphone and headphones to participate in webinars. High-speed internet access is also required. To view the full technical requirements for Adobe Connect, please click here.
Users will have the option to install the Adobe Connect add-in which is not required to join a meeting as a host, presenter, or participant. It is needed to support screen sharing and PowerPoint (PPTX format) file sharing. Having the add-in will result in the meetings opening in a larger pop-out window rather than within a browser tab. The latest version can be installed on the Adobe Connect Downloads and Updates site.
Students can also access the webinars through their mobile or tablet device by downloading the Adobe Connect mobile app. To see a list of frequently asked questions with answers and detailed walkthrough guides, please click here.
Make sure to run a test to ensure your device will run Adobe Connect.
Students should have regular access to a computer, laptop or smart phone to access all class materials.
Tuition fees for this program are due and payable at least 30 days prior to the cohort start date. Students with guaranteed funding arrangements will be exempt from this requirement provided that they produce documentary proof at least 30 days prior to the cohort start date.
All formats of the program are eligible for Canada Student Loans, other forms of government funding, and bank financing. However students are responsible for making their own funding arrangements and are advised to contact the relevant funder well in advance of the start date to make an application.
Application and tuition fees for this program are as follows:
- Application fee: $150 (Domestic Students) or $200 (International Students)
- Tuition fee (Domestic and International): $4,200
More information regarding application and tuition fees can be found on our fees webpage:
Note: Tuition fees (all formats) do not include the cost of required textbooks.