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The ISO 9001 is an international standard for creating Quality Management Systems (QMS), with the most recent updates from 2015. Companies that are ISO certified are internationally recognized in over 165 countries.
Quality management systems are the foundation of quality assurance; the ISO 9001 provides the necessary standards for a company to create policies and procedures that provide consistent products and services to maintain and improve customer satisfaction.
Seven Quality Management Principles of ISO 9001: 2015
Implementing all the standards can be daunting to a company; a certification course can be helpful. Ashton College’s ISO 9001 Certification course, ran by experts in quality management, takes you step-by-step through each principle of the ISO 9001 to help you set up a QMS that suits your company’s specific needs.
The ISO does not dictate what a company’s objective or goal should be or how to achieve it; it provides a flexible framework that allows each organization to define its specific goals and objectives. These guidelines help develop and streamline procedures and processes within the organization to cut costs, provide consistent customer service, and create engaged employees with the aim of continuous improvement. This voluntary certification gains recognition not just from your customers; but also, your employees, suppliers, and international partners.
Organizations and companies looking to be more sustainable and wanting to contribute to the United Nations Sustainable Development Goals will find that the ISO standards provide effective tools to help them rise to the challenge. Numerous standards contribute to many SDGs, with goals 1, 9 and 12 with the highest impact from ISO 9001:2015.
Goal 1: No Poverty
By providing a platform for best practices in all economic activities, the ISO International Standards contribute to the sustainable production of food and resources as well as sustainable employment.
Goal 9: Industry Innovation and Infrastructure
ISO International Standards support sustainable industrialization through internationally agreed specifications that meet quality, safety and sustainability requirements.
Goal 12: Responsible Consumption and Production
ISO International Standards reduce environmental impact by reducing waste and encouraging responsible purchasing decisions.
An ISO 9001 Certification course will help make you an expert in quality management and become an invaluable asset to any organization. Certified professionals are highly sought after as they have the skills and expertise to help organizations accomplish their objectives and goals effectively and efficiently. By becoming an ISO 9001 certified professional, you will be able to help companies gain a competitive advantage in the market, assist with risk-based and evidence-based thinking, and contribute to an organization’s continuous improvement. Our course is aimed at individuals who want to advance their careers in senior management, engineering, and product design and development.
With the number one quality management principle being customer focus, it makes sense that customer-facing industries, such as hospitality, would benefit greatly from ISO Certification. Hospitality workers spend lots of their time dealing with customer problems and concerns; having clearly defined procedures creates a consistent response from your employees leading to happier and more satisfied customers.
Manufacturing relies heavily on quality and efficiency; implementing a QMS ensures you are following the best business practices in health and safety while continuously improving methods and standards. A quality management system communicates value to your markets, locally and internationally, while fostering team commitment.
Strict deadlines, tight budgets, and high employee turnover riddle the construction industry. ISO standards can help reduce waste costs, create a safer and happier workplace for workers, and create positive internal communications to ensure streamlined processes.
Tech companies deal with complex procedures that need to be streamlined to adhere to security regulations and stay in business. The ISO standard requires you to assess risks and opportunities to improve internal processes, eliminate potential failures, and create disaster recovery plans.
Getting the ISO 9001 Certification is beneficial to any company that wants to improve employee and customer satisfaction, reduce costs and waste, and streamline communications with the aim of continuous improvement.
Implementing more sustainable practices is a bonus of ISO 9001 standards. To develop your sustainable skillset and expand your knowledge, check out Ashton College’s Introduction to Environmental Studies course and Sustainability course.
The information contained in this post is considered to be true and accurate as of the date of publication. However, the accuracy of this information may be impacted by changes in circumstances that occur after the time of publication. Ashton College assumes no liability for any error or omissions in the information contained in this post or any other post in our blog.