What to Expect When Interviewing for a Unit Clerk Position

Published On: December 15, 2020

There is a high demand for unit clerks in the health care sector, and if you have completed your Unit Clerk Certificate Program with us here at Ashton College then you’re close to securing a unit clerk position. Taking a hospital unit clerk program provides you with the knowledge and skills necessary to successfully perform the duties of a unit clerk, which is important, but you can improve your odds of getting hired by being prepared for the interview. We have compiled some of the most common interview questions for unit clerks along with our suggestions on how to respond, so you can take on your job interviews with confidence.

What Do You Know About the Organization?

Many employers ask what a candidate knows about the organization they have applied to and there is a good reason for that. By taking the time to research the organization ahead of the interview, you will not only have a better understanding of the employer and their expectations, but you will be able to make a good first impression in the interview by demonstrating that you have put in an effort to prepare for the interview.

What Can You Bring to This Position?

Although your resume plainly states your work experience and relevant skills, employers will still ask you what you can bring to this position. Employers are not only looking to see if you have taken a unit clerk course, they are looking to get an idea of your character and how you will fit in with the culture of the workplace.

In order to successfully answer this question, you will want to explain what skills and personal attributes you possess that are relevant to the job position. Successful unit clerks are team players with strong communication, organization, and multitasking skills. When answering this question, be sure to touch on these skills and how you will apply them in the workplace.

Why Do You Want to Work There?

The answer to this question is not simply to make money. Similar to the previous question, this question is used to find out more about who you are and what your personal goals are. There are many acceptable ways to answer this question. When formulating your answer you may want to consider the following questions:

  • Why do you want to work as a unit clerk?
  • Aside from money, what are you hoping to gain from this position? (ex. New skills, opportunities for growth, recognition, personal fulfillment, etc.)
  • Why do you want to work for this particular organization instead of any other organization?

If you can answer the above questions, then you should be able to effectively tell an employer why you want to work for them.

How Do You Handle Conflict?

Unit clerks interact with doctors, nurses, and patients on a regular basis and any one of these interactions can lead to conflicts. Employers want to know that you have what it takes to successfully deal with conflicts that arise in the workplace. Many employers will ask for you to provide an example of a time you successfully handled a conflict. If you have previous unit clerk experience, including experience from a practicum, then pulling an example from that experience would be best for answering this interview question.

Are You Able to Handle High-Stressful Scenarios?

Healthcare facilities are often a high-stress work environment. Unit clerks play a central role in the workplace and they are usually handling multiple tasks at once, which can be stressful. Being able to effectively multitask and manage time is critical for a unit clerk. Employers want to know that you are able to operate in high-stress scenarios. Similar to the previous question, employers may want you to give an example of a time you worked in a high-stress scenario and how you handled it. Preparing examples ahead of time will make your interview process go much smoother.

Earning the Position

Becoming a unit clerk is a challenging but rewarding career. Now that you know what to expect in an interview, the only thing left to do is ensure you have got the best education for your career. Apply now for Ashton College’s upcoming Unit Clerk Certificate Program and take your career to the next level.


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