ISO 9001 2015 Certification Training (Live Online)

Overview

This course identifies the international standard for quality management. Learn the reasons behind ISO9001, what it requires, and how it can be applied to any organization.

ISO 9001 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in ISO’s quality management principles. Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.

Topics/Learning Objectives

Upon completion of this course the successful student will have reliably demonstrated the ability to:

1. Understand the intent of the ISO9001 standard. Students will have the knowledge to set up their own quality management system or successfully audit ISO9001 quality management systems.

Contents of ISO 9001:

• Section 1: Scope
• Section 2: Normative references
• Section 3: Terms and definitions
• Section 4: Context of the organization
• Section 5: Leadership
• Section 6: Planning
• Section 7: Support
• Section 8: Operation
• Section 9: Performance evaluation
• Section 10: Continual Improvement