Communication in the Digital Workplace (Live Online)

  • Formats:

    Live Online


  • Duration:

    24 hours

  • Registration Fee:


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Start Date

Live Online live-logo

Part-Time: Coming again in 2023


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Communication Course: Overview

In this increasingly complex, networked digital business environment, current digital communication skills are more important than ever before. They can make or break your success and enjoyment in the workplace. Routine surveys of employers consistently show that communication skills are critical for job placement, proper performance, career advancement and overall organizational success. What does that mean for you? Your ability to effectively and clearly communicate with your colleagues, clients or your employer has a direct impact on your own career success and on the success of the company you are working for too. This is where a digital or business communication course can make all the difference to your career.

When making hiring decisions, employers will often rank communication skills among the top factors in their decision-making. Being able to clearly express your collaborative ideas and your unique perspective will really help you to stand out from other job applicants. Nowadays, many job advertisements will call for excellent oral and written communication skills along with core interpersonal skills and the ability to flourish within a team setting.

The Ashton College digital workplace communication course offers you the most relevant and current information about communicating with your colleagues and clients. Now more than ever, it is important that you feel confident and adept at navigating a modern and efficient workplace driven by the constant exchange of valuable information and ideas. Continuing education is ideal for anyone, whether you are just entering the workplace for the first time or returning to the workplace after a hiatus. The course is particularly beneficial even if you are simply wanting to update your current communication skills and improve your workplace relationships and workflow. With the help of our expert instructors, you will gain practical tips, insight and recommendations to really help you thrive in your workplace communications.

Topics Covered/Learning Objectives

Upon successful completion of this course, students will have increased knowledge of:

  • The tools for successful communication in the 21st-century workplace
  • Communication trends and challenges in today’s workplaces
  • Teamwork and its effects on communication
  • Navigating face to face and virtual meetings
  • Nonverbal communication
  • The importance of intercultural communication
  • Communicating ideas verbally and in writing
  • Internal workplace communication
  • Preparing business reports, business plans, proposals and presentations


Subject to change without notice

Sharon Seidler


Sharon Seidler is a Human Resources Professional and Conflict Resolution Professional with over fifteen years of experience in Human Resources Supports, Organizational Development, Change Management, Training and Development, Employee Engagement, Employee and Labour Relations, and Leadership Development. She is a graduate of the University of Alberta’s Human Resources Management Program and Kansas State University’s Conflict Resolution Program. She has also been a certified mediator, a mentor with the Kansas Supreme Courts, and a member of the Kansas Supreme Court Advisory Council on Dispute Resolution.

Sharon currently works in post-secondary education with Ashton College Online, focusing on human resources, conflict resolution, diversity and inclusion, and change management. Sharon has extensive experience developing and instructing organizational training programs in conflict resolution, diversity, equity, and inclusion, and leadership development to promote inclusive, safe and healthy work environments. She also publishes online articles related to change management, mental wellness, co-parenting, workplace mediation, divorce mediation, human resources, and conflict resolution.


Live Online


  • Coming again in 2023
    • Students must devote at least 3 hours per week to attend live webinars
    • Webinars will be held on Wednesdays from 4:00 to 7:00 pm PST
    • Outside of live instructional periods, students will be expected to take part in various independent and/or group activities

Required Materials

  • Business Communication: Process and Product, 10th Edition. Guffey Loewy. Cengage Learning. 2022. ISBN: 9780357129364, 0357129369


The registration fee for this course is $495.

Technical Requirements

Live Online Students

Ashton College uses web conferencing tools for conducting online classes and online learning management systems for managing resources, assignments, and grades. These tools help instructors and students connect live online as well as asynchronously. The basic requirements for online learning include a computer, webcam, speakers, and a microphone or a headset and headphones, along with a reliable internet connection. Though online learning can be pursued using smartphones and tablets, the use of laptops or desktop computers is encouraged for an enhanced learning experience.


This course does not require approval by the Private Training Institutions Branch of the Ministry of Advanced Education, Skills & Training. As such, it was not reviewed.

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