Communication in the Digital Workplace (Online)

  • Formats:



  • Duration:

    24 hours

  • Registration Fee:


Register Today

Start Date


Part-Time:Sept 11, 2023 - Nov 13, 2023

Schedule: Webinars are held Mondays from 4:00 to 7:00 pm PST


Communication Course: Overview

In this complex digital business world, good communication skills are more important than ever. They can help you or break you. Employers often do surveys to see what skills are important for the workplace. They usually say that communication skills are very important for finding a job, doing well at a job, getting promoted and being successful in an organization.

What does this mean for you? Your ability to communicate with your colleagues, clients or employer clearly and effectively has a big impact on your career success and the company's success too. This is where a digital or business communication course can help you out.

Why is Communication Important?

Employers rank communication skills as one of the most important factors when making a hiring decision. Being able to communicate your ideas clearly and express your unique perspective will help you stand out from other job applicants. Nowadays, many job advertisements call for excellent oral and written communication skills as well as core interpersonal skills and the ability to flourish within a team setting.

The Ashton College digital workplace communication course offers you the most recent and accurate information about communicating with your colleagues and clients. Now more than ever, it is important that you feel confident and capable at navigating a modern and efficient workplace where valuable information and ideas are constantly exchanged. Continuing education is ideal for anyone, whether you are just starting your career or returning to the workforce after some time away.

The course can help you improve your communication skills. You will learn from our expert instructors how to have better relationships and work more effectively in your workplace.

Topics Covered/Learning Objectives

Upon successful completion of this course, students will have increased knowledge of:

  • The tools for successful communication in the 21st-century workplace
  • Communication trends and challenges in today’s workplaces
  • Teamwork and its effects on communication
  • Navigating face-to-face and virtual meetings
  • Nonverbal communication
  • The importance of intercultural communication
  • Communicating ideas verbally and in writing
  • Internal workplace communication
  • Preparing business reports, business plans, proposals and presentations

Admission Requirements



Subject to change without notice

Sharon Seidler


Sharon Seidler is a Human Resources Professional and Conflict Resolution Professional with over fifteen years of experience in Human Resources Supports, Organizational Development, Change Management, Training and Development, Employee Engagement, Employee and Labour Relations, and Leadership Development. She is a graduate of the University of Alberta’s Human Resources Management Program and Kansas State University’s Conflict Resolution Program. She has also been a certified mediator, a mentor with the Kansas Supreme Courts, and a member of the Kansas Supreme Court Advisory Council on Dispute Resolution.

Sharon currently works in post-secondary education with Ashton College Online, focusing on human resources, conflict resolution, diversity and inclusion, and change management. Sharon has extensive experience developing and instructing organizational training programs in conflict resolution, diversity, equity, and inclusion, and leadership development to promote inclusive, safe and healthy work environments. She also publishes online articles related to change management, mental wellness, co-parenting, workplace mediation, divorce mediation, human resources, and conflict resolution.




  • Sept 11, 2023 – Nov 13, 2023
    • Students must devote at least 3 hours per week to attend live webinars
    • Webinars will be held on Mondays from 4:00 to 7:00 pm PST
    • Outside of live instructional periods, students will be expected to take part in various independent and/or group activities

Required Materials

  • Business Communication: Process and Product, 10th Edition. Guffey Loewy. Cengage Learning. 2022. ISBN: 9780357129364, 0357129369


The registration fee for this course is $495.

Technical Requirements

Live Online Students

Ashton College offers education for all students with a unique online learning approach. A synchronous learning component provides real time interaction and immediate feedback. We use real time interactive sessions, breakout rooms, and screen-sharing. An asynchronous learning component allows students to work at their own pace. Our asynchronous learning materials include recorded real time lectures, online readings, and discussion forums. We encourage students, if possible, to use both components so as to enjoy interactivity and community of real-time learning as well as studying at their own pace. This approach ensures students have support and resources to achieve their educational goals.

For synchronous sessions, students need to have a fully functional computer system with a webcam, speakers and microphone or headset and headphones, along with a reliable high-speed internet connection. Though the classes can be accessed using smartphones and tablets, we recommend using a laptop or desktop computer for a better learning experience.

This program/course does not require approval by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills. As such, PTIB did not review the program/course.

Submit Enquiry Form

Download Brochure

  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • By submitting this form, I agree that Ashton College may call, text and/or email me about their educational services at the contact information provided, including a wireless number, using automated technology. Please note, this consent is not required to attend the institution and you may unsubscribe at any time.*