Communication in the Digital Workplace (Online)

  • Formats:



  • Duration:

    24 hours

  • Registration Fee:


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Start Date


Part-Time: April 24, 2023 – June 19, 2023

Schedule: Webinars are held Mondays from 4:00 to 7:00 pm PST


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Communication Course: Overview

In this complex digital business world, good communication skills are more important than ever. They can help you or break you. Employers often do surveys to see what skills are important for the workplace. They usually say that communication skills are very important for finding a job, doing well at a job, getting promoted and being successful in an organization.

What does this mean for you? Your ability to communicate with your colleagues, clients or employer clearly and effectively has a big impact on your career success and the company's success too. This is where a digital or business communication course can help you out.

Why is Communication Important?

Employers rank communication skills as one of the most important factors when making a hiring decision. Being able to communicate your ideas clearly and express your unique perspective will help you stand out from other job applicants. Nowadays, many job advertisements call for excellent oral and written communication skills as well as core interpersonal skills and the ability to flourish within a team setting.

The Ashton College digital workplace communication course offers you the most recent and accurate information about communicating with your colleagues and clients. Now more than ever, it is important that you feel confident and capable at navigating a modern and efficient workplace where valuable information and ideas are constantly exchanged. Continuing education is ideal for anyone, whether you are just starting your career or returning to the workforce after some time away.

The course can help you improve your communication skills. You will learn from our expert instructors how to have better relationships and work more effectively in your workplace.

Topics Covered/Learning Objectives

Upon successful completion of this course, students will have increased knowledge of:

  • The tools for successful communication in the 21st-century workplace
  • Communication trends and challenges in today’s workplaces
  • Teamwork and its effects on communication
  • Navigating face-to-face and virtual meetings
  • Nonverbal communication
  • The importance of intercultural communication
  • Communicating ideas verbally and in writing
  • Internal workplace communication
  • Preparing business reports, business plans, proposals and presentations

Admission Requirements



Subject to change without notice

Sharon Seidler


Sharon Seidler is a Human Resources Professional and Conflict Resolution Professional with over fifteen years of experience in Human Resources Supports, Organizational Development, Change Management, Training and Development, Employee Engagement, Employee and Labour Relations, and Leadership Development. She is a graduate of the University of Alberta’s Human Resources Management Program and Kansas State University’s Conflict Resolution Program. She has also been a certified mediator, a mentor with the Kansas Supreme Courts, and a member of the Kansas Supreme Court Advisory Council on Dispute Resolution.

Sharon currently works in post-secondary education with Ashton College Online, focusing on human resources, conflict resolution, diversity and inclusion, and change management. Sharon has extensive experience developing and instructing organizational training programs in conflict resolution, diversity, equity, and inclusion, and leadership development to promote inclusive, safe and healthy work environments. She also publishes online articles related to change management, mental wellness, co-parenting, workplace mediation, divorce mediation, human resources, and conflict resolution.




  • April 24, 2023 – June 19, 2023
    • Students must devote at least 3 hours per week to attend live webinars
    • Webinars will be held on Mondays from 4:00 to 7:00 pm PST
    • Outside of live instructional periods, students will be expected to take part in various independent and/or group activities

Required Materials

  • Business Communication: Process and Product, 10th Edition. Guffey Loewy. Cengage Learning. 2022. ISBN: 9780357129364, 0357129369


The registration fee for this course is $495.

Technical Requirements

Live Online Students

Ashton College uses web conferencing tools for conducting online classes and online learning management systems for managing resources, assignments, and grades. These tools help instructors and students connect live online as well as asynchronously. The basic requirements for online learning include a computer, webcam, speakers, and a microphone or a headset and headphones, along with a reliable internet connection. Though online learning can be pursued using smartphones and tablets, the use of laptops or desktop computers is encouraged for an enhanced learning experience.


This course does not require approval by the Private Training Institutions Branch of the Ministry of Advanced Education, Skills & Training. As such, it was not reviewed.

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