Change Management (Live Online)

  • Formats:

    Live Online

    Note: Register by July 29, 2022, and get an instant $50 rebate off the registration fee. Use code WEB50. 

  • Duration:

    21 hours

  • Registration Fee:


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Start Date

Live Online live-logo

Part Time: September 13, 2022 – October 25, 2022


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Our change management certification course teaches students how to develop practical solutions for effectively implementing change in the workplace. Students will become skilled at addressing the concerns of staff and enabling cooperation through strategic best practices. By effectively using change management techniques, students will learn how to facilitate smooth transitions in the workplace while maintaining morale.

Changes in an organization are about more than just policies. They are about people. Most organizations routinely introduce sweeping changes, to improve processes, accommodate shifts or follow new regulations. They often do so without adequately considering the effect these changes have on people within the organization. Change management professionals guide organizations through these changes on the individual, organizational and enterprise levels by taking a people-first approach.

The knowledge and skills taught in this course are in line with the educational standards of the Association of Change Management Professionals (ACMP) and Canadian industry standards. The vital skills students learn will be immediately applicable to their careers.

Students can participate in this course from anywhere in the world with internet access, as the course is delivered through our live online format. The course is part time, so students will be able to easily integrate it into even the busiest of schedules.

For BC Realtors, attending this course can be counted towards Self-Directed PDP Hours.

Approved Education Providers

Ashton College is an Approved Education Provider Program for the International Association for Human Resource Information Management (IHRIM). By taking this course, you will be awarded RCH points for your information systems-related educational offerings. These RCHs can be used by individuals with the HRIP designation to meet the recertification credit requirements for maintaining their designation.

This education program has been approved for 21.00 HRIP Recertification Credit Hour. Logo use is not an endorsement of the quality of the program by IHRIM, but an indication that it meets the requirements to be pre-approved for credit.

ACMP Accreditation

ACMP QEPOur Change Management Course is accredited by the Association of Change Management Professionals (ACMP) and Ashton College is listed as a Qualified Education Provider (QEP) in their registry. Completion of the course at Ashton College fulfills the ACMP 21-hour training requirement for their Certified Change Management Professional™ (CCMP™) credential. The course also helps students break into the field so they can start earning hours to meet their work experience requirements.




The Certified Change Management Professional Credential Program (CCMP)

The CCMP is a globally recognized credential established by ACMP for professionals to demonstrate their commitment to leading change. It indicates to employers, clients, customers, and colleagues ongoing development while successfully applying their experience to respond to a breadth of change management situations.

To be eligible for the CCMP credential, certain education, experience (professional years of experience as a change practitioner or lead) and training requirements must be met. Applicants are required to fulfill twenty-one (21) hours of formal change management training.

Who Should Attend This Course

This course is beneficial for those leading, managing and supporting organizational change initiatives including:

  • Program, Project and Business Managers
  • Change Leaders and Managers
  • Business Managers and Analysts
  • Business Development and Planning Managers
  • Human Resources and Organizational Development Practitioners
  • Independent Consultants, Facilitators and Learning Professionals
  • Individuals aspiring to become Change Managers

Benefits of Change Management Professionals for Organizations

  • Support a smooth transition from the old to the new while maintaining morale, productivity, and image
  • Provide management and staff support for concerns regarding changes
  • Create the correct perception of the change for staff and public
  • Help to plan efficient communication strategies
  • Minimize resistance to change
  • Improve morale, productivity and quality of work
  • Improve cooperation, collaboration and communication
  • Reduce stress and anxiety and encourage people to stay loyal to the organization
  • Increase employee acceptance of change
  • Acknowledge and address personal loss or gain to individuals
  • Reduce disruptive aspects and emphasizes positive opportunities in the change process

Benefits of Change Management Certification for Career Professionals

  • Enhance your earning potential
  • Directly influence business outcomes and know that your input truly matters
  • Experience variety in your daily work
  • Organizations are always changing so there will always be a demand for change management
  • The industry is on the rise, so you will be valuable whether you are trying to change careers or adding skills to your toolbox

Topics/Learning Objectives

Upon completion of the course, successful students will reliably demonstrate the ability to:

  1. Understand the key drivers of an organization’s culture and the value of change management
  2. Discuss various types of organizational change and recognize how to help people effectively deal with change and the change process
  3. Describe various tools and techniques used to assess an organization’s readiness to undergo change
  4. Explain how individuals may be impacted and respond to change, and how learning processes can help them adapt
  5. Identify how to formulate a change management strategy
  6. Discuss the implementation of a Change Management Plan as well as describe how to monitor the effectiveness of the Plan
  7. Identify ways to measure the results of the Plan against the organization’s anticipated benefits or business objectives

Upon completion of this course, successful students will have the knowledge and insight to prepare and apply for the Association of Change Management Professionals CCMP exam.


Monika Alder

Monika is an engaging and respected thought and functional leader, with expertise in leadership, strategy development and execution, transformational change, complex employee and stakeholder engagement and organizational effectiveness. She is currently a senior manager for Human Capital consulting at Deloitte Canada. She holds a master’s degree in International Economic and Political Relationships from the University of Lodz in Poland and an MBA from the University of Alberta in Canada. As an instructor, Monika believes in experiential learning and she incorporates her professional and personal experience with theory, research and application to facilitate student growth and development. Monika is currently a board member of the global Association of Change Management Professionals and she is a Certified Change Management Professional.

Sharon Seidler

Sharon Seidler is a Human Resources Professional and Conflict Resolution Professional with over fifteen years of experience in Human Resources Supports, Organizational Development, Change Management, Training and Development, Employee Engagement, Employee and Labour Relations, and Leadership Development. She is a graduate of the University of Alberta’s Human Resources Management Program and Kansas State University’s Conflict Resolution Program. She has also been a certified mediator, a mentor with the Kansas Supreme Courts, and a member of the Kansas Supreme Court Advisory Council on Dispute Resolution.

Sharon currently works in post-secondary education with Ashton College Online, focusing on human resources, conflict resolution, diversity and inclusion, and change management. Sharon has extensive experience developing and instructing organizational training programs in conflict resolution, diversity, equity, and inclusion, and leadership development to promote inclusive, safe and healthy work environments. She also publishes online articles related to change management, mental wellness, co-parenting, workplace mediation, divorce mediation, human resources, and conflict resolution.

Claudia Roubaud

Claudia Roubaud is a professional with over twelve years of progressive experience and knowledge across a wide variety of business management functions that include: human resources, budgets and accounting, change management, risk management, project management, strategic business planning, business analysis, performance management systems, customer service, communications, etc.

Claudia has been with The City of Calgary municipality for over ten years in various capacities. She is a Chartered Professional in Human Resources (CPHR) and a Certified Change Management Professional (CCMP). She holds a Bachelor of Arts in Law & Society (pre-Law) from the University of Calgary, a Master in Business Administration (MBA) graduate degree from the University of Phoenix, as well as a number of continuing education certificates. She is a lifelong learner with a passion for informal and formal learning and development opportunities.

Sarah Gayer

Sarah Gayer is a Human Resources professional and Charter Mediator, who brings over 20 years of experience consulting with organizations in the private sector, in such industries as pulp and paper, plastics, retail, communications, medical, manufacturing, financial, and in the not-for-profit sector. Sarah’s credentials include a Bachelor of Commerce degree from York University, a Charter Mediator designation from ADRIO and advanced certificates in Conflict Management from the University of Waterloo and Dispute Resolution from York University. In addition, Sarah is a trained Circle Facilitator and holds the professional designations of Certified Human Resources Leader, Certified Human Resources Professional, and Training and Development Professional.

Sarah provides expertise in coaching working with entrepreneurs, newcomers, and managers to assist them in becoming better leaders and successful businesspeople. Sarah is also a trained mediator in the workplace, family, and with elders.  She assists organizations in mediating conflict, conducting investigations, and providing training in this area. Sarah also assists organizations in providing a workplace that meets everyone’s needs with regard to mental health. Sarah brings a desire for sharing her expertise by bringing authenticity into her facilitation.

Rachael D’Silva

Rachael D’Silva is a Human Resources Professional with 15 years of experience working in Human Resources, Labour Relations, Occupational Health & Safety and Payroll. She has spent the last five years researching and incorporating Equity, Diversity, and Inclusion programs into the workplace. While she provides full spectrum HR support, she sees herself as an HR Specialist passionate about inclusion, belonging and safety, supporting businesses in the private and non-profit sectors. Rachael’s empathy and ability to cultivate strong relationships with clients and co-workers are what make her stand out as an HR Professional.

She is a Chartered Professional in Human Resources (CPHR) and is a member of the Canadian Federation of University Women.

Mariana Gerenska

Mariana Gerenska has 25 years of education, human resources management, training and development, leadership development, talent and organizational performance improvement experience, and advanced credentials across countries and continents. She is passionate and committed to supporting every learner to achieve their professional and personal growth objectives, to enjoy a satisfying career and contribute their best to our society. Mariana has recently acquired her Ph.D. in Human and Organizational Systems from Graduate Fielding University in Santa Barbara, California, and is a role model of life-long learning.


*Subject to change without notice


Live Online


  • September 13, 2022 – October 25, 2022
    • Students must devote at least 3 hours per week to attend live webinars
    • Webinars will be held on Tuesdays from 5:00 to 8:00 pm PST
    • Outside of live instructional periods, students will be expected to take part in various independent and/or group activities


Required Materials

Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change, 5th Edition. Ester Cameron and Mike Green. Kogan Page, Limited. 2016. ISBN-10: 0749479132, ISBN-13: 9780749479138.


The registration fee for this course is $995.


Technical Requirements

Live Online Students

Ashton College uses web conferencing tools for conducting online classes and online learning management systems for managing resources, assignments, and grades. These tools help instructors and students connect live online as well as asynchronously. The basic requirements for online learning include a computer, webcam, speakers, and a microphone or a headset and headphones, along with a reliable internet connection. Though online learning can be pursued using smartphones and tablets, the use of laptops or desktop computers is encouraged for an enhanced learning experience.


This course does not require approval by the Private Training Institutions Branch of the Ministry of Advanced Education and Skills Training. As such, it was not reviewed.

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