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The medical field is a very rewarding, but also a very demanding area to work in. Everything in a hospital, a clinic or a health centre should be working smoothly in order to ensure that patients are tended to and are receiving the highest quality care. This is especially applicable to Medical Office Assistants.
Medical office assistants are the crucial part of the medical units. They are the first and the last point of contact for the patient. They meet the patient, help them schedule appointments and take care of insurance and contact information. They also are the ones to reach out to the patient with additional information, issue prescriptions or arrange hospitalization. Their key role is being the link between patients and medical staff, keeping everything organized and providing high-quality assistance. When the medical office assistant is doing an excellent job, the entire medical office is being at its best.
Medical office assistance is a great profession for people who want to get a head start in the medical office, but this role requires substantial knowledge and skill sets. So what are the key things you need to focus on to become a medical office assistant?
Working in the medical field requires you to always be organized. Medical office assistants deal with various tasks: talking to the patients, preparing and updating patients’ medical files or insurance paperwork, scheduling and confirming appointments, issuing prescriptions… There are a lot of different areas to tend to. This is especially true if you work in a busy practice: you need to be able to move between tasks quickly, smoothly, and accurately. If you want to succeed in the medical field, organizational tasks and ability to multitask are definitely key skills that you need to develop. Otherwise, you will find yourself under a lot of pressure and stress.
If you are able to remain calm and composed throughout busy work days, you will definitely be a great asset to the medical team.
In the twenty-first-century job market, most jobs require people to have excellent written and oral communication skills. However, these skills go one step further for medical office professionals. As the key link between physicians and individuals who come for treatments, a medical office assistant needs to be well-mannered and pleasant in their communication, but also specific and concise when they deliver messages.
If you are passionate about continuous learning and development, then you are definitely in the right career. As a medical office assistant, you need to continuously keep up with the new terminology, new procedures and new technologies.
The first step towards becoming a medical office assistant is getting additional education and field training. Although medical administrative professionals only need a minimum education of a secondary school, it is difficult to find medical office assistant jobs without appropriate education in the medical field. A great place to start your career is to enrol in medical office assistant course and get a Medical Office Assistant Diploma or Certificate. This will not only give you the necessary credibility but will also allow you to take advantage of the co-op or practicum experience in a clinical environment.
After you gain the necessary training and practical experience, it’s time to apply for medical office assistant jobs! You can seek employment in physician’s offices, clinics, hospitals, nursing homes, community health centres and other key medical areas. Carefully look through each job description and make sure you highlight your knowledge and experiences in your applications! If you have the skill sets mentioned in this article, you will definitely be successful in your job hunt.
Remember: finding a job is not the end goal. The end goal is to grow as a helping professional: continuously contribute to your workplace, provide the necessary help to the patients and support to the doctors, and grow your skills and knowledge in the medical field. Whether medical office assistance is just a stepping stone on your journey or your goal all along, your medical office assistant salary will definitely be satisfying if you know how to work hard.